Connect your Shopify account to Greenback using the following steps:
- Log in to your Greenback account
- Go to Connect an account > Sales > Shopify > Connect +
- Enter your Shopify shop name into Greenback’s Shop Name Field
- Click Connect
If you are not already logged into your Shopify store, you are then prompted to log in with your owner credentials. This authenticates the connection between Greenback and Shopify. You are then redirected to Greenback where your most recent transactions begin to sync.
Having trouble connecting? Chances are your branded store name is different from your Shopify shop name needed for establishing your connection to Greenback. For example, “Branded Shop Name” is the marketing name for your store while Shopify (and Greenback for that matter) recognize “branded-shop-name-llc.myshopify.com”. Use “branded-shop-name-lcc” when connecting Shopify to Greenback.
Still unsure of your shop name? Visit your Shopify site and add “/admin” to the end of the URL. This redirects you to the shop's admin page where you now find “branded-shop-name-llc.myshopify.com” in the address bar.
Greenback currently supports all regions in which Shopify operates.
If you are in need of your historical transactions, Greenback can gather those for you. There are no time restrictions on historical Shopify transactions.
Greenback gathers all data associated with each transaction from connected integrations. Shopify provides:
- Normal transactions
- Billing address
- Shipping address
- Buyer name
- Buyer email
- Sales reference IDs