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FAQ

Frequently Asked Questions

Frequently Asked Questions
 

How is my transaction volume calculated?

When determining your monthly transaction volume, consider that Greenback only counts those transactions that are authoritative in nature; in other words, the original sales or expense occurrence. We understand it is difficult enough to predict your sales and expenses as is, so ancillary transactions like seller-related fees, refunds and reimbursements do not count against your plan's transaction count.

Sales transactions that are marked as archived, trashed or duplicated (due to a data transform) do not count against your plan's transaction limit either.

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